Incidents

23 Nov

Issue configuring products

Reported: 10:00 Status: resolved Type: Partial Outage

Due to the release of today, we found an issue in the configure endpoint. If you do not supply a deliveries object, you will get a JSON syntax error

20 Sep

Outage

Reported: 17:15 Status: resolved Type: Partial Outage

Their is a an outage is service layer of our application, managed by a 3rd pary

The 3RD party has started an investigation, this a global issue impacting companies in the EU

20/09/2023 17:40
The 3RD party resolved issues an application is running again, we will monitor progress

20/09/2023 17:57
Issue resolved, please contact if any issues a merge. Missing Orders during the outage, should be pushed again.

12/09/2023 22:00

24 Jan

Possible timeouts in the API

Reported: 15:00 Status: resolved Type: Partial Outage

Due some issues, you might get an timeout in the API.

14 Oct

Slow processing of orders

Reported: 10:00 Status: resolved Type: Partial Outage

Slow processing of orders after being accepted

13 Sep

Apiproduct GET returns syntax error

Reported: 18:00 Status: resolved Type: Partial Outage

Due to an issue apiproduct details cannot be retrieved, the endpoint returns a syntax error

24 Aug

Price calculation cannot be performed

Reported: 04:00 Status: resolved Type: Partial Outage

Due to an issue product prices cannot be calculated, the endpoint returns an error

17 Aug

Some endpoints are not reachable

Reported: 08:00 Status: resolved Type: Partial Outage

Due to an issue, some endpoints could not be called between 16-08-2022 22:00 and 17-08-2022 01:30 GMT+2